Privacy Policy
Last updated: September 18, 2026
This Privacy Policy describes how Santana Power Equipment LLC (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, contact us, or rent equipment from us.
Information We Collect
- Contact details you give us directly, such as your name, phone number, email address, and service address.
- Rental and inquiry details, including the equipment you are interested in, rental dates, and messages you send us.
- Basic technical data collected automatically by our website, such as browser type, device type, and pages viewed.
How We Use Your Information
- To respond to quote requests and answer questions about our equipment.
- To schedule, confirm, deliver, and pick up equipment rentals.
- To send service updates, reminders, invoices, and receipts.
- To maintain our records and comply with legal and tax obligations.
- To improve our website and the quality of our service.
We do not sell your personal information. We share it only with service providers who help us operate our business (for example, our phone, messaging, and payment providers) and only as needed to perform those services, or where required by law.
SMS Text Messaging (A2P 10DLC)
SMS opt-in is collected only through our website chat widget. Consent is never a condition of any purchase or rental.
Mobile opt-in data and consent will not be shared with third parties for marketing purposes. Phone numbers collected for SMS and the consent associated with them are used solely by Santana Power Equipment LLC to communicate with you about your inquiry or rental. This information is not sold, rented, or shared with third parties or affiliates for their own marketing, and is disclosed only to the messaging provider that delivers our messages on our behalf.
- To opt out: reply STOP to any message from us. You will receive one confirmation message and no further texts.
- For help: reply HELP to any message, or contact us using the details below.
- Message and data rates may apply. Message frequency varies.
Opt-Out Options
- Text messages: reply STOP to any message.
- Email: use the unsubscribe link in any email, or email us and ask to be removed.
- Phone calls: tell us during any call, or call (813) 669-0776 and ask to be placed on our do-not-call list.
- You may also request that we delete the contact information we hold about you.
Data Security & Retention
We use reasonable administrative and technical safeguards to protect your information and keep it only as long as needed for the purposes described above or as required by law. No method of transmission over the internet is completely secure.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date.